Resume
Experience
NCR Voyix (formerly NCR)
UX Director, Accessibility
May 2023 - Present
Remote, Austin TX
Spearheading the accessibility journey of NCR Voyix working with designers, engineers, QA, content developers, and management to guide the alignment of accessibility best practices at enterprise scale. Driving innovative product accessibility and vision discussions to help create human-centered experiences on platforms including desktops, kiosks, closed systems, web apps, and mobile native apps. Promoting accessibility tooling, testing and remediation, and the adoption of accessible design practices that align with team structures and current practices.
UX Accessibility Specialist
August 2022 - May 2023
Remote, Autin TX
Coordinated to establish a sustainable accessibility practice at enterprise scale while identifying opportunities to create a more inclusive user experience based on company goals. Worked in collaboration with accessibility specialists and testers to manage multiple projects across different lines of business and product offerings.
UX Designer, Accessibility
October 2021 - August 2022
Remote, Austin TX
Brought on board to assess accessibility on the digital banking platform. Led cross-product discussions on developing an accessibility practice within NCR’s other lines of business, including restaurants, retail, and shared services. Worked in collaboration with other accessibility specialists and UX designers to deliver accessible designs and provide accessibility testing of products.
Pflugerville ISD
Special Education Teacher - High School
August 2018 - May 2021
Pflugerville, TX
Lead a high school classroom of 10-15 students with moderate to severe disabilities aged 14-21. Work with students, parents, para-professionals, service providers, and district staff to deliver lessons based on the functional needs of each student, their IEP goals, and their curated transition plan to facilitate independence upon graduation from high school.
STR Markteplace
Sr Marketplace Coordinator
January 2015 - May 2017
Marketplace Coordinator
February 2012 - January 2015
Houston, TX
Worked with new clients and other high-profile sports teams’ ticketing departments and customers to ensure proper transfer of seat licenses for stadiums across the country.
Informed internal transfer tracking and document delivery system between teams and the marketplace. Reviewed sticking points with users of all technological literacy and created ways to ensure accessibility was maintained. Created UI, gathered stadium images, and tested interactive stadium prototypes.
Professional Competencies
Standards
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WCAG 2.2 & WCAG 2.1
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EN 301 549 & EAA
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US Gov Section 508
Software
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Axe Auditor & Axe Monitor
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TPGi ARC Platform
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JAWS Inspect
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Figma
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Jira
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Microsoft Office Suite
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Google Suite
Systems
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Design system - internal and white label
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UI kits and shared pattern libraries
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MUI React - expert knowledge of capabilities and component accessibility
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React Native - proficient knowledge of capabilities and components, expert knowledge of accessibility testing
Company Involvement
AVID
Founder & Chair
December 2022 - present
AVID stands for Awareness for Visible and Invisible Disabilities and is the NCR Voyix employee resources group focused on disability inclusion.
AVID was started by myself and a group of other individuals around the company after we noticed a lack of accessibility options on broadcast company meetings. As the original lead and current chairperson, I have pushed for closed captioning and increased transcription on all company-wide meetings. Membership in AVID has grown from 23 to over 200 with many events pulling in more individuals than members.
As the chair of AVID, I have also worked to bring awareness to digital accessibility through company-wide Global Accessibility Awareness Day initiatives, and for the first time this year, we will be including accessibility rubrics on our internal hackathons event.
Operational Leadership Team
Member
Octoer 2023 - present
Team of the top 100 leaders in the company that focus on operational changes and initiatives.
My involvement on this team has been to be the voice for the AVID community and continue to push for inclusion and digital accessibility awareness throughout the organization.
Culture Committee
Committee Member
December 2023 - present
Currently serving a 9-month rotational on a committee with a focus on driving culture, inclusion, and involvement at NCR Voyix.
My role has been focused on increasing awareness of company mission goals and values, along with ideating ways to build a sense of togetherness, teamwork, and inclusion with a focus on remote employees.
Certifications
Section 508 Trusted Tester
US Department Homeland Security
May 2022
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UX Design Certification
Google Coursera Course
June 2021
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I’m a great place for you to tell a story and let your users know a little more about you.
Education
Texas A&M University
Masters Sports Management
College Station, TX
Washington State University
Bachelors Kinesiology
Minor Psychology
Pullman, WA